Dear valued customer,
Please take the time to read the terms and conditions for using our services: (ALL MOVES REQUIRE A DOWN PAYMENT OF AT LEAST 50%. DOWN PAYMENTS ARE NOT REFUNDED IF THE CLIENT CANCELS)
Note: When weather conditions are extremely hot, the interior of the truck is around 30 to 50 degrees hotter on the inside, therefore we do not recommend transporting TVs and or electronics that can be damaged by extreme heat or cold, if you transport these items after you have read and agreed to the terms and conditions and that item does not work upon receiving your household goods, Movers of Pennsylvania, assumes no responsibility for damages.
Refrigerator move. We only move empty freezers/refrigerators. Please empty the contents for safe moving. We are happy to load these last and unload them first.
Grandfather clocks. You are responsible for removing the pendulum, chimes and weights.
Waterbed. If you have a waterbed we will be glad to move it. However, we are not waterbed technicians. We will follow your instructions, but you must make a final inspection before our crew leaves. We will not send a team out for later adjustments. If you prefer to have a waterbed company move your bed we highly recommend that you do.
Dresser Drawers, File Cabinets, Desk Drawers. Please empty all dresser drawers, file cabinets and desk drawers. Remember that the furniture will have to be lifted and carried, so if it is overstuffed and extra heavy it will be more difficult to handle. If the furniture will have to be navigated through challenging obstacles, like a winding staircase, it is usually best to remove everything, even the drawers, as it may be necessary to flip the furniture on its side or upside-down to get it through.
Last minute change of service. If a move requires work above and beyond the original order for services Movers of Pennsylvania reserves the right to fulfill other obligations before completing additional work. For example, you have originally ordered services for a two-room move only. On the day of the move you add additional rooms to move, not mentioned at the time of the request, additional pick-ups/drop-offs, etc., which will significantly increase total move time. In order to make our schedule on time for the next move, we reserve the right to postpone additionally requested services until our next availability and/or after completion of other jobs this day.
Flat screen TVs. These are susceptible to damage from extreme temperatures, slight bumps, and altitude changes. The original packaging is the best. In any case, please note that in the absence of physical evidence of external damage or negligence (visible damage) we are not responsible for TVs functioning after delivery.
Weather conditions. Movers of Pennsylvania reserves the right to reschedule the move at an agreed upon time without liability if there is inclement weather, including, but not limited to heavy/freezing rain, snow emergency, hurricane warning, weather travel ban, etc.
Crew size. Movers of Pennsylvania reserves the right to choose the number of movers for each job, depending on our current schedule, availability, weather conditions, etc
Driver hours and regulations. We reserve the right to limit our workday to 12 hours. In certain cases, due to DOT hours of service rules for drivers, we may need to cut a job short or send a replacement driver to avoid violating these regulations.
Heavy and oversized item move. Our personnel will move your pianos, appliances, and items over 300 lbs. if and only if this can be done safely. Unfortunately, damage may occur to floor surfaces. If you wish to take this risk Movers of Pennsylvania will not be responsible for it.
Movers of Pennsylvania also reserves the right to act as a broker on your behalf. If we are unable to provide a team to complete the job, we reserve the right to subcontract and outsource your move to another company, there is no additional charge for this, as it is covered in the "Administrative Charges" or nonrefundable fees. We may or may not notify the customer on this decision.
Once you have agreed to these terms and/or have made payment, there will be no refund. The Booking is final, even if you cancel.
YOU HEREBY AGREE AND CONFIRM THAT THE JOB WAS COMPLETED SATISFACTORILY AND ALL POTENTIAL CHARGE(S) AND OTHER LIABILITY THAT MAY ARISE THEREAFTER IS IMMEDIATELY WAIVED ONCE PAYMENT IS MADE IN FULL. THERE ARE NO EXCEPTIONS TO THIS TERM.
We reserve the right to update our terms and conditions at will.